Privacy Policy

Use of private information policy (GDPR)

Last updated: [06/11/2019]

 Privacy policy for https://www.llamahouse.co.uk/

Summary:

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers

  • Why we value your privacy
  • How we collect information
  • What information we hold
  • What we use your information for
  • The steps we take to keep your information private
  • How to complain
  • Changes to the policy
  • Cookies & Cookie Usage

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, on our website so that we can reply to your enquiry.

Our website doesn’t use cookies or scripts that were designed to track the websites you visit.

We may collect your email address when/if you sign up for one of our newsletters.

What information we hold

When you contact us by email or through our website, we may collect your name, email address, a social media username, and the company you work for, if you’ve given us these details.

If you sign up for a newsletter, we only collect your email address.

What we use your information for

We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it. We store our passwords in an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Cookies

Our website, https://www.llamahouse.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Advertising cookies

We do not use any advertising cookies on this website.

5.3 Social media buttons

On our website we do not use social media buttons to promote web pages or share them on social networks.

6. Placed cookies

Google Analytics

We use Google Analytics for website statistics. Read more

NameRetentionFunction
Statistics (anonymous)  
_ga2 yearsStore a unique user ID
_gid1 dayCount and track pageviews

Sharing

For more information, please read the Google Analytics Privacy Policy.

Cookie Notice for GDPR

We use Cookie Notice for GDPR for cookie consent management. Read more

NameRetentionFunction
Functional  
cookie_notice_acceptedpersistentChecks if cookies can be placed

Sharing

This data is not shared with third parties.

Elementor

We use Elementor for content creation. Read more

NameRetentionFunction
Statistics  
elementorpersistentCount and track pageviews

Sharing

This data is not shared with third parties.

WooCommerce

We use WooCommerce for webshop management. Read more

NameRetentionFunction
Statistics  
History.store Stores last visit

Sharing

This data is not shared with third parties.

Google Fonts

We use Google Fonts for display of webfonts. Read more

NameRetentionFunction
Marketing/Tracking  
Google Fonts APInoneRequest user IP address

Sharing

For more information, please read the Google Fonts Privacy Policy.

Miscellaneous

NameRetentionFunction
Purpose pending investigation  
wp*  

Sharing

This data is not shared with third parties.

7. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

9. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

Llamahouse Media Services
Website: https://www.llamahouse.co.uk
Email: info@llamahouse.co.uk
Phone number: 01623272701

This cookie policy was synchronised with cookiedatabase.org on 29th January 2020

 

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